Delete your account

01 · In the Mr. M app

1. Open the app and sign in.
2. Open Account.
3. Tap Settings.
4. Scroll to Danger zone and tap Delete… beside "Delete my account".
5. Type DELETE and tap Permanently delete my account.

You are signed out and your account is gone. Doing it in the app also removes the email and password saved for Face ID, Touch ID or fingerprint sign-in from your phone.

02 · On the website

1. Sign in at masterclass.mrmpodcast.com/profile/.
2. Choose Account in the menu.
3. Scroll to Danger zone and click Delete… beside "Delete my account".
4. Type DELETE and click Permanently delete my account.

If you had turned on biometric sign-in in the app, also turn it off in the app's Settings, or uninstall the app, to clear the saved sign-in from your phone. It never left your phone, so we cannot remove it for you.

03 · If you cannot sign in

First try Forgot your password? on the sign-in page: a reset link goes to your email, and you can then use either path above.

If that does not work, for example you no longer have access to the email address, ask us:

• Send a direct message to @MrMPodcast on X, or email info@mrmpodcast.com.
• Tell us the email address on the account. Do not send your password.
• To make sure nobody deletes someone else's account, we will ask you to confirm from that email address, or with details only the account holder would know, if you no longer have it.
• We delete the account within 7 days of confirming it is yours, and tell you when it is done.

04 · What is deleted

Deleting your account permanently removes, straight away:

• your sign-in: email address and password;
• your profile: display name, avatar, email preference, class days, times and time zone, observed time zone, and the page you signed up from;
• your Community posts and replies, including replies other members wrote underneath your posts, and any reports you filed;
• photos you posted in Community;
• your replay viewing history;
• tool setups saved on mrmpodcast.com;
• the push notification tokens for your devices, so no more notifications reach you;
• you from the class email list, so no more invites or announcements.

Deletion cannot be undone. If you come back later, you can create a new account, but nothing from the old one can be restored.

05 · What is kept, and for how long

• Anonymous click counts: daily totals like "Replays opened 40 times". They never contained anything that identifies you, so there is nothing of yours to remove.
• Website statistics in Google Analytics are not linked to your account and expire under at most 14 months.
• Backups: your data can remain in our database provider's encrypted backups for a short, fixed period, then it is gone from those too. Backups are only used to recover from a failure.
• Email delivery logs at our email provider, for a limited period under its own retention policy.
• Emails already sent stay in your own inbox, and messages you sent us by email or on X stay in those conversations.

More detail is in the Privacy Policy.

06 · Want less, not nothing?

You do not have to delete your account to stop hearing from us. In Account you can turn on Don't email me anything, change your display name, or remove individual Community posts (a removed post is hidden from members at once; its text is erased for good only when you delete your account); and you can turn off notifications for Mr. M in your phone's Settings.